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Oh boy. This keeps happening. Just yesterday, I wrote about how Inspect Tool has gone away. And now it’s conditional formatting.

This feels like a replay. But let’s walk through what advertisers are seeing, the benefits we lose, and what this means…

Where Did It Go?

Conditional formatting was an option within your custom ad reports. If you clicked the dropdown on an item in the header row, you’d get the option for “Format.”

Facebook Conditional Formatting

Well, this is what I see when I do that now…

Conditional Formatting Gone

This was first brought to my attention by a reader who commented on my original post about conditional formatting, so I’m not alone.

It’s… gone.

What Are We Losing?

This was a super useful feature that allowed you to quickly get visual queues about the performance of your ads.

You would create rules…

Facebook Conditional Formatting

These formatting rules could highlight whether a result was “good” or “bad,” or it could be a range of colors for everything in between.

Here’s an example of what the final product might look like…

Facebook Ads Conditional Formatting

This was especially useful if you had plenty to keep track of.

What Does This Mean?

I have a hard time coming up with a good theory regarding what has happened here. I assume conditional formatting was originally covered in the Help Center, but it’s not mentioned now. Was it removed or was it never there?

What would be the motivation for removing it? It’s easier to explain the removal of metrics that may be inaccurate or incomplete. But, what would be the reasoning behind removing conditional formatting?

Is it possible this is being moved to Ads Manager’s main reporting interface? Sure, I guess. But beyond that, there only appear to be two explanations:

1. It’s gone for good.
2. This is a bug or under construction, and we’ll see it again soon.

Without an explanation from Meta, we can only guess.

Your Turn

Have you lost conditional formatting, too? Did you use it?

Let me know in the comments below!

The post Conditional Formatting Disappears from Facebook Ad Reports appeared first on Jon Loomer Digital.

Did you miss our previous article…
https://www.sydneysocialmediaservices.com/?p=4808

One way to combat creative fatigue is to change your creative. But, how often should you update your Facebook ad creative?

This is a question I get a lot. Advertisers want a process. Should they update their creative every two weeks? Every month? More or less often?

It’s not that simple. Let me explain…

What is Creative Fatigue?

Creative fatigue is when people have seen your ad too often, resulting in a drop in performance. When Meta suspects fatigue is an issue, you may receive written guidance in the Delivery column.

Creative Limited: When the cost per result is more than ads you ran in the past but less than twice as much.

Creative Fatigue: When the cost per result is more than or equal to twice as much as ads you ran in the past.

Basing this diagnosis on costs is important. It isn’t enough that your ad has been seen often if your costs remain unchanged.

Factors Impacting Fatigue

The reason it’s impossible to provide guidance on how often to update your Facebook ad creative is that there are three important factors that make this variable.

1. Budget.

Your budget buys impressions. Whether you’re spending $5 or $500 per day (all other things being equal) will impact the speed at which you reach fatigue. It will take far longer (obviously) to reach the threshold amount of exposure at $5 than at $500 per day.

2. Audience Size.

This is also an important variable. If you utilize a targeting pool of up to 20 Million people, your ads are likely to receive far more first-time impressions than if it’s 20,000 with the same daily budget.

Audience size will impact how quickly you exhaust your potential audience, resulting in increased frequency.

3. Number of Ads.

Let’s assume two identical situations (budget and audience size), but one ad set utilizes one ad while the other has five. The ad set with one ad is likely to fatigue its audience far sooner than the one with five due to the lack of variation.

How to Detect It

First, you should watch for the Creative Limited and Creative Fatigue labels in the Delivery column. This shouldn’t necessarily be a death sentence for your ad as it’s possible it’s still performing at an acceptable rate.

Do this…

Make sure that you’re viewing the maximum number of days that your ad set has run. Within the Breakdown dropdown menu, select “By Time” and then “Week.”

Facebook Ads Breakdown

This allows you to spot trends in performance over time. You’re going to see ups and downs. But, are you seeing a steady increase in cost over the past few weeks? Is it no longer profitable?

This allows you to look past the overall CPA and see how it’s trended to spot whether it’s time to make a change.

I’ve heard from a few people who also pay attention to Frequency and make changes once it’s reached a certain number. But I think this misses an important point that there isn’t a set frequency that is bad. Some frequency is good. Ultimately, changes should be made due to performance, not a secondary metric.

What Should You Do?

There are actually a few potential solutions for Facebook ad creative fatigue.

1. Create a new ad or ads. This allows your target audience to see new images, videos, or messages that could resonate in a different way.

Surprisingly, Facebook recommends updating the existing ad. I’m not typically a huge fan of this since you’ll then need to keep track of when this change was made, but if it’s recommended you should consider it.

2. Increase your audience size. This gives Facebook the option to reach new people. One consideration may be turning on one of the expansion tools (Advantage Detailed Targeting or Advantage Lookalikes) that allow Facebook to automatically move beyond your target audience.

3. Try Meta Advantage+ Creative. This feature allows Facebook to automatically generate creative variations of your ad, like media enhancements and compositional changes. This feature requires some trust in the system, and I admittedly am not a big fan of it.

Personally, I do not update creative on a set schedule. Every ad is its own animal, and I make changes based on performance.

Watch Video

I recorded a quick video on this topic, too. Watch it below…

@jonloomer How often should you update you’re ad creative to prevent fatigue? There are three factors to consider. #facebookads #facebookadstips ♬ Hip-Hop Instrumental Beat – Avant_Beats

Your Turn

This is what I suggest, but how do you manage Facebook ad creative fatigue? How often do you update creative?

Let me know in the comments below!

The post How Often Should You Update Facebook Ad Creative? appeared first on Jon Loomer Digital.

Did you miss our previous article…
https://www.sydneysocialmediaservices.com/?p=4490

If you run Instant Experience ads, how do you measure success? Facebook has added metrics that may prove helpful.

In this post, I’ll help you find those metrics and understand what they all mean.

Let’s go…

Access the Metrics

You’ll need to add columns to your Ads Manager report.

Click the “Columns” dropdown in Ads Manager and select “Customize Columns.”

Facebook Ads Manager Customize Columns

Run a search for “Instant Experience.” You’ll see seven metrics…

Instant Experience Metrics

What the Metrics Mean

Following are the metrics related to Instant Experience measurement and what they mean…

Instant Experience View Time: “The average total time, in seconds, that people spent viewing an Instant Experience.” This is similar to video view time metrics for measuring an engaged user. (SIDE NOTE: I’d love to see this for Landing Page Views and traffic metrics.)

Instant Experience View Percentage: “The average percentage of the Instant Experience that people saw.” These ad units can scroll through multiple components. If your more important components are at the bottom, a higher percentage would be a priority.

Instant Experience Impressions: “The number of elements viewed in an Instant Experience.” This one confuses me a bit. While my assumption would be that an impression would be opening an Instant Experience, that metric is coming up. Instead, this seems to be related to the number of components that you see (similar to the percentage).

Instant Experience Reach: “The number of people who viewed elements from an Instant Experience at least once.”

Instant Experience Clicks to Open: “The number of clicks on your ad that open an Instant Experience.” (This metric is in development)

Instant Experience Clicks to Start: “The number of times an interactive component in an Instant Experience starts.” This will typically be a video. (This metric is in development)

Instant Experience Outbound Clicks: “The number of clicks on links in an Instant Experience that take people off Facebook-owned properties.” Instant Experiences are often used to warm up an audience before sending them to a product page on the advertiser’s website. (This metric is in development)

What About Audiences?

This may be bit off-topic, but I can’t ignore it.

I wrote about the need for more targeting options due to iOS 14+ changes in another blog post. That includes audiences related to Instant Experience engagement.

Right now, Instant Experience audiences only include the following:

  • People who opened your Instant Experience
  • People who clicked a link within your Instant Experience

That’s it!

Instant Experience Engagement Audiences

It’s not as if Instant Experience is some new format. It’s been around long enough for Facebook to develop this further. And there are so many options for audience building — based on these seven metrics alone — that could provide some great options for advertisers.

Facebook is clearly collecting and storing this information. Why not allow us to target based on it?

Your Turn

How do you measure the success of your Instant Experience ads?

Let me know in the comments below!

The post Success Metrics for Facebook Instant Experience Ads appeared first on Jon Loomer Digital.

If you manage ads for clients, you may need to get approval prior to the ads going live. How do you create and share these mockups?

There are two primary ways that I recommend. What you use depends on your needs and comfort level.

Let’s discuss…

1. Share an Ad in Draft

Once you’ve created an ad that is in “draft” status, you can share it.

At the top right, click the drop-down that will give you an option to “Share a Link.”

Share a Facebook Ad Draft

You’ll then be able to give others access to that preview by toggling link sharing “on.”

Share a Facebook Ad Draft

Once you turn link sharing ON, you’ll be able to determine whether the preview link can stay active for 30 or 60 days. Your sharable link will expire after that period of time.

Share a Facebook Ad Draft

You will then be given a link that you can share with your client.

2. Use Creative Hub

If you go to the hamburger menu at the top left of Ads Manager, you will find Creative Hub within the Advertise section.

Facebook Creative Hub

There, you can create a mockup in much the same way you’d create an ad.

Facebook Creative Hub

When you’re done, you can share that mockup with your client.

Facebook Creative Hub

You’ll again need to turn link sharing on in the same way as before.

Facebook Creative Hub

If your client approves the mockup, you can then toggle “Show in Ads Manager” within that mockup in Customer Hub.

Facebook Creative Hub

Then, when you create an ad in Ads Manager, you’ll have the option within Ad Setup to “Use Creative Hub Mockup.”

Facebook Creative Hub

You will then be able to import the mockup into your ad.

Facebook Creative Hub

Advantages and Disadvantages

Like everything, each approach has its own advantages and disadvantages.

The one limitation of Creative Hub is that not all formats are available (lead forms and Instant Experience, for example).

The primary limitation of sharing ad drafts is that you’ll need to keep your ad in draft while your client reviews it. This can get complicated when you publish other ads since you’ll need to make sure to keep that ad in draft. But, of course, you’ll be able to create any ad format in this case.

Your Turn

How do you share ad mockups with clients?

Let me know in the comments below!

The post Customer Hub and Drafts: How to Share Facebook Ad Mockups with Clients appeared first on Jon Loomer Digital.