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The Increasing Importance of E-A-T in SEO

Simply put: if you’re optimizing your site for Google’s current algorithm, you’re already falling behind. 

Over the past few years, Google has made several algorithm updates that show us directionally where they want organic search to be in the future and which types of content and websites they believe to be the ideal destination for users. Many of these updates can be attributed to E-A-T principles and sites that have been doing this well are getting rewarded more and more with each passing update. 

Sites that are working on optimizing by focusing on older SEO tactics may see success in the near term but failing to look into the future of organic search means that those sites may be susceptible to being negatively impacted by Google’s inevitable and constant algorithm updates.

And it’s clear the future of SEO lies within E-A-T. 

But first…

What Is E-A-T?

E-A-T is an SEO acronym that stands for Expertise, Authoritativeness, and Trustworthiness. It first appeared in Google’s Quality Rater Guidelines, a document provided to individuals who assess the quality of Google’s search results on their behalf. 

  • Expertise – focuses on the creator or author of the content and their skill/knowledge level
  • Authoritativeness – reflects on the creator or author, the content itself, and the site as a whole
  • Trustworthiness – centers on the creator or author, the content itself, and the site as a whole

In fact, E-A-T is mentioned over 180+ times within the Quality Rater Guidelines. 

Is E-A-T a Ranking Factor?

No, not by itself. But there are many factors that demonstrate good E-A-T in SEO that could be considered ranking factors on their own. Confusing, yes, but the best way to look at it is to think that there are signals that demonstrate good E-A-T that also happen to generally be considered ranking factors. For example, high-quality backlinks from reputable sites are commonly accepted to be strong ranking factors and signals. These links could also help signal positive E-A-T principles. So, while links alone are ranking factors, they are not a ranking factor as far as E-A-T is concerned, but rather signal strong E-A-T. 

E-A-T and YMYL

Let’s add another acronym to the mix. YMYL stands for Your Money, Your Life and it is used to describe sites, pages, or topics that could potentially impact a person’s future happiness, health, financial stability, or safety. Examples of these topics include shopping, medical information, financial advice, news, and legal information, among many others that may not specifically fall into any of these buckets yet fall under the definition of a YMYL topic. 

It becomes clear why E-A-T is so important to Google’s algorithm when you look at it through this lens. Google wants to send users to the best possible pages that provide them with the most complete, accurate, expert, authoritative, and trustworthy content. This provides users with the best experience possible and will keep them coming back to Google. 

E-A-T is even more important to YMYL sites for this reason. As an example, anyone can start a website about real estate investing, but that doesn’t mean they are an authoritative expert that can be trusted. Google would prefer to send users to sites they know have strong E-A-T signals behind them because that information, in an age of disinformation, is likely to be more valuable and accurate.

So, what are some of these signals or hints that Google has been providing us of what the future algorithm will look like?

The Medic Update

The Medic update, released in August of 2018, focused primarily on health-related websites (hence the name). This update was not named by Google, but rather by the SEO community at large. In fact, this was all Google had to say when the update was rolled out:

Google Medic Update

That left the larger community to analyze, assess, and understand what exactly happened with this core algorithm update. While not entirely focused on health and medical sites, they were impacted the most by this update:

Site Visibility
Image source: https://www.seroundtable.com/google-medic-update-26177.html

With this update and other smaller non-announced updates that have occurred over time, we have seen more traditional reputable sites like the Mayo Clinic, the CDC, the Cleveland Clinic, and the FDA gain more organic visibility while others like MedicineNet and Psychology Today have fallen off.

Health site visibility examples
Image Credit: Lily Ray’s Mozcon presentation

Health org site visibility

At the time, this was the single most significant algorithm update that had clear E-A-T indicators associated with it. 

The Medic update certainly hasn’t been the only algorithm update to take E-A-T into consideration, but given that Google updates their algorithm thousands of times per year (over 4,500 changes in 2020 alone), there have undoubtedly been many smaller, non-announced updates with E-A-T as a focus. The Medic update stands out however because of its impact and the fact that it was a broad core algorithm update. Those broad core updates are only rolled out with announcements from Google 3-4 times per year, on average.  

The Better Content Update

In August 2022, as this is being written, Google announced another algorithm update, but this time they named it: the Google Helpful Content Update. Quite intuitive and descriptive. Its primary focus is to reward and better rank content that is written by humans for humans rather than content that is written purely to rank better with only SEO performance in mind. 

This update is one with sitewide impacts which means that the algorithm’s machine learning will look at the content across the entire site and try to determine if a relatively significant amount of the content is unhelpful or low-quality. If it is, that could lead to the entire site being flagged which could lead to a significant drop in rankings. According to Google, the signal is weighted so sites with only some unhelpful content will be less impacted than sites with mostly unhelpful content. 

So how does E-A-T factor into this update?

Google put out an update support document titled “What creators should know about Google’s helpful content update” and it includes 6 questions that creators should ask themselves about their content:

  • Do you have an existing or intended audience for your business or site that would find the content useful if they came directly to you?
  • Does your content clearly demonstrate first-hand expertise and a depth of knowledge (for example, expertise that comes from having actually used a product or service, or visiting a place)?
  • Does your site have a primary purpose or focus?
  • After reading your content, will someone leave feeling they’ve learned enough about a topic to help achieve their goal?
  • Will someone reading your content leave feeling like they’ve had a satisfying experience?
  • Are you keeping in mind our guidance for core updates and for product reviews?

Looking at the second bullet, we can see that both Expertise and Authoritativeness are indirectly referenced. Conversely, within the same document, Google includes a section about avoiding creating content for search engines first and asks, “Did you decide to enter some niche topic area without any real expertise, but instead mainly because you thought you’d get search traffic?”

With this update, it’s clear that Expertise matters. We will certainly see sites that have been focusing on optimizing for where Google was start to fall behind where Google will be. 

How to Improve Your E-A-T in SEO

Now that it’s well-established E-A-T will be an increasingly more significant aspect of Google’s algorithm, it’s important to understand what that means for your site and how you can best future-proof it.

Some key ways to improve your E-A-T include: 

1.  Make sure your content has an expert that it can be attributed to. 

No surprise here, but if the content you’re developing for your site is either written or reviewed by an expert in the category, industry, or niche, Google will view it as higher quality. 

2.  Include their bio in detail on every page that the expert writes or reviews

By including a bio on the page, rather than solely on an About Us page, Google will more directly be able to attribute that expert with their qualifications and credentials.

3.  Build out that expert’s SEO presence

Because Google will look outside of your site to try to get an idea of how reputable an expert is, it’s important to create more external signals that Google can pick up on. This could come in the form of the expert guest posting on other sites or even creating their own website where they can speak about themselves and aggregate their credentials. 

4.  Create and provide unique, original research

Google values content that adds to the conversation. Simply re-writing what is currently ranking often won’t be enough to rank on the first page. By creating new and unique research, you can give Google a reason to elevate your page above the sites that are currently ranking. 

5.  Secure high-quality mentions and links from reputable, related sources and sites

One aspect of authoritativeness is how often other reputable sites reference, mention, and/or link to your site. By connecting with sites in your category, industry, or niche and giving them a worthwhile reason to link to your site, you can help build up the external authority of your site and your experts.

6.  Gain positive reviews across any and all trustworthy review sites

Reviews that have positive sentiments across major review platforms can often be worthwhile signals to Google that an entity is both an authority and trustworthy.

7.  Be trustworthy

Don’t lie. Cite your facts. In an age where disinformation is popular, Google’s algorithm is constantly on the hunt for information as accurate as possible. By providing trustworthy content that is either cited or well-researched, you will be providing Google with clean trustworthiness signals.

8.  Try to avoid content that is overly promotional

While this may not always be possible, content that is first and foremost informative will demonstrate to Google that you are trying to create useful content that will leave the user satisfied. This is core to their most recent Helpful Content Update so it should be a goal to provide users with the information they are searching for first before engaging in promotional tactics.

9.  Keep content fresh and up to date

Things are always changing so by evaluating older content and keeping it up to date with new facts, figures, and information will help demonstrate all three E-A-T principles.

10.  Audit your existing content

With the constant algorithm changes, older content that may have been performing well in the past could be seen as having lower E-A-T signals over time. With the Helpful Content Update, it’s important to make sure that all content on the site is helpful as having some less helpful content can impact the entire site.

11.  Build out lengthy About Us pages

While bios on all content pages is important, creating lengthy About Us pages gives Google yet another place to understand the credentials and levels of expertise of the writers and reviewers. These pages provide an opportunity to go further in-depth than on-page bios typically would.

12.  Link to high-quality sources within content

By adding both internal and external links to content, especially links to high-quality external sites, you can demonstrate to Google that the information you are providing is factual, accurate, and useful. 

13.  Utilize author schema markup

Schema markup is a way to efficiently provide Google with key details regarding a webpage within the code. Author specific schema is available and should be taken advantage of for this reason. 

As long as people need information, organic search will always be around. Be sure to stay ahead of the SEO curve by following E-A-T best practices and ensure that your website will not only avoid negative impacts of future algorithm updates, but potentially benefit from them. 


About Ryan

Ryan Jacobsen is the Director of SEO at LaneTerralever, a full-service marketing agency based in Phoenix, Arizona. With six years of SEO experience, Ryan has worked with clients such as The American Heart Association, The North Face, Brooks Brothers, Vineyard Vines, The Standard Hotels, and Cavender’s among many others. He pursues holistic SEO strategies that aim to grow websites according to industry best practices while researching and testing new initiatives to ensure clients stay in front of the curve.

The post The Importance of E-A-T in SEO appeared first on Convince & Convert.

Martech Stack Additions: What You Should Consider Before Signing a Contract

Software, Software Everywhere

Companies are using more software than ever. The latest data from Zylo revealed the average enterprise-level organization has 323 SaaS apps in their stack and spends about $42 million on SaaS every year. 

Even smaller organizations with fewer than 500 employees are buying and implementing about four new pieces of software every 30 days.

That’s a lot of software.

And the evaluation process for new martech software can be tedious, time-sucking and downright painful if you’re not organized with your approach.

Searching with Your Browser Closed

When your martech stack software isn’t meeting your team’s needs and you know you need to start looking for a solution, start by closing your browser window. 

It’s easy to start your search by looking at different software solution websites and even larger comparison and review websites but this approach will usually cost you more time and cause you to miss out on key requirements and needs.Instead, looking inward at your current situation and how your team is currently operating is always the ideal place to start.

A few questions to ask you and your team:

What’s working well right now?

What processes are running smoothly and have the highest adoption and compliance rates with your team and how is your current software solution supporting these processes? 

This could look like developing content strategy and calendar through to execution and promotion is working smoothly.

What isn’t working well right now?

Where are your marketing processes and projects falling down? 

This could look like missing information, missed deadlines, and your team needing more and more time in order to finish deliverables.

Where are you experiencing growing pains? 

Common growing pains look like employees sharing logins, your team isn’t able to identify who changed what and when because points of accountability are missing, necessary information and work is getting lost, and you and your team say things like, “I wish this software did this…”

If you and your team are duct taping together different pieces of software that don’t integrate well with each other to create a haphazard tech stack, this is also another sign that you’ve outgrown your current solution. 

If your team actively avoids using the software, it’s time to start looking for a new solution. For instance, if your team doesn’t use the project management software designed to manage deadlines and milestones and uses a spreadsheet “because it’s easier/faster” this is a red flag that something isn’t right with your current solution.

How do you find the best-fit software solution for your team?

Not so long ago, building a custom software solution to do all the things your team needed to do would be a possibility. But with nearly 10,000 Martech SaaS solutions in 2022, those days are long gone. 

It’s cheaper, easier, and so much faster to buy what you need “off the shelf.”

Martech Map 2022

But with all these potential solutions, where do you even start to find the right-fit solution for you and your team?

Helpful considerations for your martech software search 

Start with your goals

What is it that you’re trying to accomplish? Be specific and walk through the projects and processes that you and your team have to execute in order to be successful, this will help you develop use cases you can match against software features. 

  • Are you trying to create a content strategy, and calendar and allow your team to execute against it? 
  • Are you trying to measure performance across multiple channels? 
  • Are you looking for a more cost-efficient data asset management solution with better filtering mechanisms? 
  • Are you looking to implement marketing automation that integrates seamlessly with your customer database?
  • Are you trying to smooth out your project management processes and combine multiple pieces of software that won’t integrate?
  • Yes, to all of the above?

Work with your team to identify needs

Collaborate with your team to sanity-check all of the things your new software solution has to help you do better. Depending on the roles of your team members, they’ll have different experiences with your current software solution and processes that you may not be aware of.

Also ensure that you include a member of your IT department or team members who would be responsible to help migrate any existing software to a new solution. Their feedback will be critical for establishing timelines and broader expectations.

What software are you currently using?

List out the current software solutions you use and what they help your team accomplish? As a bonus, take a look at the software vendor’s websites and look at the integrations they currently offer.

Note: Some software vendors offer native or seamless integration with other software and some require a third-party connector like Zapier – it’s important to know the difference as you look for a new solution.

What’s your budget?

Cost is always a factor when looking at software, though it may be secondary to the functionality and integrations different software vendors offer. Identify what you’re currently paying for your Martech software stack and identify if budget is a constraining factor for your search. 

If you’re looking for a longer-term software solution, get a good estimate on the number of anticipated seats you might need over the next couple of years – many software vendors base their pricing on the number of needed seats and you will want to factor future use into your budget.

Implementation timeline and cost

Some software requires technical implementation or migration of existing assets. It’s important to ask the questions, and get example timelines and a quote for implementation costs during your initial evaluation. Odds are good that you’ll have to talk to a salesperson or take a demo to get this information.

Despite what their messaging may claim, every new piece of software has implementation time and costs associated with it. Even if it’s as easy as creating a login or hooking up a migration tool, you should still anticipate time and any related costs in productivity as you migrate your team from one solution to the other.

Training and building habitual usage with your team

During your evaluation, you’ll want to get a sense of how long it’s going to take for your team to get up to speed with your new software. Ask questions like, “what self-serve training resources are available? What remote/in-person training services are available, and what is the cost for these resources? What’s the anticipated time for basic usage? What is the anticipated time to admin-level usage? What does the onboarding effort look like for our new employees?”

Integration with other solutions

Integration with other apps is crucial given the size of organizational tech stacks. Ask about native integration vs. requiring a connector like Zapier (which has additional costs and time associated with it). Also, investigate whether the software offers an open API that will allow other partners to create integrations.

According to Martech.org, when marketers replace software, integrations are the #1 factor for seeking new solutions.

Martech Replacement Integration factor

Investigate the depth of the integration – some are deep and some are more surface and shallow. So if you’re looking for your CRM to deliver every piece of information into a project management tool, you’ll want to be specific with the requirements you need to support. 

Carefully evaluate hype and bold claims

Every software solution issues bold claims about productivity increases and ease of use, but your results may vary – because every business is unique in their needs.

Ask for case studies and interview existing customers – ask them about their experience with implementation and usage and ask all of your questions.

The Gartner Hype Cycle might be able to help you separate the hype from viable and appropriate options for you and your team. It’s natural for people to overestimate their ability to invest in a new software solution or get over excited about a software solution you know your closest competition uses. The Hype Cycle looks at phases such as Innovation Triggers, Peak of Inflated Expectations, the Trough of Disillusionment, the Slope of Enlightenment, and Plateau of Productivity. 

Gartner Hype Cycle for Emerging Technologies, 2021

Security & Support

Even if you don’t work in a highly competitive industry ripe with corporate espionage, security and support are two factors that shouldn’t be overlooked.

Ask about the security precautions, user permissions, admin functionality and data security factors during your sales calls and demonstrations. 

Don’t forget to include questions about the available or promised uptime and ask to see an example of the Service-Level Agreement (SLA). Factors such as available support hours, average response times, and even third-party support outsourcing are important to understand before you make a commitment.

You’re Ready to Weigh Your MarTech Stack Options

It’s easier than ever to buy and implement software, and there’s so much to choose from it’s easy to get caught up in the excitement and promise of solving your team’s stickiest problems.

Take your time; make sure you understand specifically what problems you need your new software to solve and what new features are must-haves to support your team. And don’t forget to look at your existing martech software stack before embarking on a journey that might be more expensive and time-consuming than you originally anticipated.

 

The post Martech Stack Additions: What You Should Consider Before Signing a Contract appeared first on Convince & Convert.

Did you miss our previous article…
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