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Let’s be honest, your lead generation strategy might need some work if it’s not producing ROI. The whole point of lead generation is to generate leads that close!

In modern times, B2B and B2C consumers are overwhelmed by sales, advertising and marketing teams vying for their attention. You can’t rely on one pipeline or blasting out an email to your prospect list and calling it a day.

More (quality) leads = more sales = increased revenue, which makes everyone happy. You need a long term strategy that incorporates each aspect of your business and pulls in the expertise of each department.

However, lead generation often starts with marketing.

Quick takeaways:

  • Majority of B2B marketers are struggling with lead generation – you’re in the right place!
  • Don’t put all of your eggs in the email campaign basket – diversify your lead generation strategy.
  • Each lead generation avenue comes with its own means of tracking data and ROI.
  • SEO-driven content on your website could help drive organic traffic and leads to you today!

What does lead generation look like today?

Lead generation is the process of identifying, qualifying and nurturing potential customers for a business’s products or services.

You can generate leads through a number of different ways. Some examples include:

  • Content marketing
  • In-person events
  • Direct marketing
  • Email campaigns

Each lead generation avenue should be employed with an end goal in mind. For example, if you’re planning an in-person event to target your audience 1:1, come prepared with compelling visual aids that draw them in. Bring your top sales and product reps to nurture new connections and share how your company can solve their problems.

Another key component to lead generation ROI is by investing in education for your customers, and consistent messaging across channels. Content marketing ties into each area of lead generation because it not only provides your team with a landing page of resources to reference in emails and conversations with potential customers, but also offers a way for your audience to find you organically.

Email lists and cold calls are not going to cut it for these crafty buyers of today. If you expect customers to trust you when making a high-involvement purchase such as your products or services, you need to tailor your efforts to your audience’s requirements.

By building and fostering connections with prospects at multiple touch-points, your prospects could turn leads and soon, paying customers.

Why is Lead Generation ROI Important?

You’re not alone! 61% of marketers say that lead generation is their number 1 challenge. Second at 39% is proving lead generation ROI.

Chart surveying marketers that demonstrates the struggle of lead generation and proving ROI

Each means of lead generation will come with its own set of rules and standards. But acquiring and converting leads is clearly a major pain point in the realm of business that you can begin to solve today.

We understand, you’re responsible for the decisions you make and it all comes back to ROI. How do you measure lead generation ROI to show your boss that your efforts are paying off and contributing to the bottom line?

5 Steps to Improve Lead Generation ROI

Step 1: Set your objective with clear goals

The metrics you choose should be quantifiable and aligned to your sales goals.  Think sales, leads, pipeline. Focus on the goal – not the way to get there.

Sit down with your Sales VP and ask them what they want. If they want only “Hot Leads” ask how they define that. Create a lead scoring system. Aim to deliver to the right quality and then forecast the quantity.

Focus on delivering quality over quantity.

Step 2: Create your marketing plan

Use past performance to determine what worked. It might benefit you to take inventory of all of your former means of lead generation and marketing campaigns to find trends and gaps in the data. Maybe there’s an old email campaign that could be repurposed or modernized.

Reverse-engineer previous tactics that have delivered exactly what your sales peers have asked for. This is a quantifiable science. There are plenty of statistical modeling tools that can help you determine which mix of tactics, topics, and partners will deliver a predictable result.

Another part of your plan that shouldn’t take more than a few weeks of dedication is to clean and update your website, testimonials and reviews, and social media.

Website

Your website should not only be optimized for search, but it should act as its own lead generation machine. You should be proud to showcase your work and send prospects through a seamless buying journey.

Having a well-designed, mobile-friendly, and easily navigable website is a must today.

Statistics that show why you should redesign your website and how it could benefit your lead generation ROI.

Keep in mind, a fantastic website will cost you a sizable chunk of money, but the ROI is immeasurable.

Testimonials

Are you asking for Google reviews or testimonials? Maybe your customers are raving to you privately via email about your product or service, but you feel uncomfortable asking for a public review.

The only mistake you’re making is not asking your customers for reviews at all. Start by asking them to copy and paste what they’ve already written to you in a Google review. It’s public, and then you could even turn it into a visually pleasing asset on your website! Two birds, one stone.

Social media

Social media can amplify your presence in the industry, but don’t be a robot.

If you’re willing to invest in the proper social platforms for your business, you could attract unique leads who appreciate what you have to say.

Step 3: Negotiate with top partners

Call those vendors that have delivered targeted prospects that have converted in the past and negotiate on a pay-for-performance basis. Your partners need to share the risk of your investment and they will reap the rewards in renewed sales.

Now might be a good time to put feelers out there for other lead generation companies. Dedicate a few hours per week shopping around and see if any agency or tool jumps out at you. If that’s too daunting of a task, ask your peers at other companies if they’ve had success with a particular agency. What works for them could work for you, too!

Step 4: Identify or create valuable content and offers

This is the trickiest part. If you have content, test which pieces work best. If you need to create content – research the top trending keywords, article titles and customer pain points.

Ask your partners. Ask your current customers. Whatever you do, do not assume that product brochures, customer case studies, or articles written by your boss will resonate.

According to Content Marketing Institute, 80% of B2B marketers utilize content marketing for lead generation. And great news, it actually works. Marketers that use blogs to generate traffic are 13 times more likely to generate positive ROIs.

Is your company blog in good shape? Or is your CEO preaching to you that you need more content on your shiny products?

Through consistent SEO blog writing, your organic website traffic could double in just 12 months. And those aren’t even cold leads, rather customers looking for answers to their problems, and you’re the one with the solution!

Step 5: Optimize & analyze

Numbers don’t lie. Use internal data to identify trends and constantly optimize based on them.

Make yourself aware of economic, social and behavioral changes within your target audience so you can adjust your messaging and strategies accordingly. Only when you know where your leads are coming from will you be able to hone in on converting them.

This is where the conversation with sales and the relationship with your vendor partners pay off. If your Sales VP isn’t happy, adjust the plan, and work with your vendors to deliver what is really needed.

Once you’ve got the basics down and the leads are pouring in, consider how your team will most efficiently manage and nurture your leads.

BONUS: Check out these 20 lead generation resources.

If you follow these 5 steps, you will produce leads and revenue for your company, build a better relationship with sales, and improve your engagement with your customers. Now go out and become a demand generation rock star and come back to tell us about your success.

With content marketing, you can drive qualified traffic to your website and engage new visitors. Build your brand story and online presence for tremendous success in the new year. Establish yourself as a thought leader and build trust with customers with quality, consistent content production.

MIG is a content marketing agency and a thought leader. We’d love to help you grow your business successfully by developing superbly written, keyword-rich articles to help your company climb the SERPs as quickly as possible.

Learn about our Content Builder Services. We’ll help you create all the content you need to win customers and boost sales.

The post 5 Steps to Improve Lead Generation ROI appeared first on Marketing Insider Group.

Conversion rate optimization is more important than you might think for your overall bottom dollar. I mean after all, the whole point of marketing is to get prospects to convert to paying customers.

But how can you ensure what you’re doing is the best it can be – especially with the digital marketing landscape always changing and evolving? Answer: a conversion rate optimization audit!

Thegood.com says:

With conversion audits, you force yourself to step outside of the jar and see your customer’s purchasing experience for what it truly is, not what you’ve been hoping to create over the last few months or years.

An audit is a deep look at your conversion rate optimization that enables you to pick it apart and put it back together to make it the best it can be. Asking qualitative and quantitative questions will provide you with answers that can boost your website’s efficiency in converting prospects to clients.

New to conversion rate optimization? Here’s an informative video to help you out from Neil Patel:

Quick Takeaways:

  • Conversion rate is the ultimate metric when evaluating your overall return on investment (ROI)
  • Auditing your efforts and figuring out where your strengths and weaknesses are will help you build a better website overall
  • Setting an effective call to action (CTA) is the perfect ending to your content and can dramatically increase your conversion rate

But how do you know when it’s the right time to perform a CRO audit? Setting deadlines based on overall conversion progress is a good way to start. For example, you might not audit until you’ve hit 500 website conversions or a certain number of impressions.

These goals are different for every business, so decide what success looks like to you before scheduling your conversion rate optimization audit.

CRO performance based on number of methods used

Source: Marketing Charts

The basics of conversion rates

Views are great, but what happens after the initial click? Is the reader just leafing through your website? Are they sharing it? Are they actually purchasing your product and scheduling your services, or are they just browsing?

Conversion rate shows how many prospects are becoming customers. This metric is the real shining gem of your content marketing efforts! Converting prospects should be your top priority with content marketing.

Oftentimes the places where you are producing and publishing media give you excellent analytics tools to help assess what ads or content is producing the best conversion rate.

Get the easy stuff out of the way first

Go onto your website and click around. You don’t have to have a real purpose other than making sure everything is working like it should. Little bugs make a lot of difference in user experience online, and finding them to send to your IT department can clean up your website pretty dramatically.

Hotjar.com includes a fantastic list on the bugs and general formatting things to look for:

  • An attention-grabbing headline 
  • A clear value proposition
  • High-quality images
  • Liberal use of white space 
  • Social proof through testimonials, case studies, and user-generated content on social media
  • Easy ways to get in touch with you either via live chat or a contact form
  • Clear, consistent CTAs

You know when you click on someone’s link or page and there’s a broken link or empty page? How unprofessional does that look? CRO audits are a chance to go in and track down those mistakes to maximize your overall conversion rates.

Look deeper at your pages that convert the most

Ok, this is a bit of a loaded statement. Yes, you want to dive deep on the articles and pages that harvest the most conversions, but you also need to take care of the pages viewers will see the most.

Things like your landing page and contact page may seem trivial, but first and last impressions make a world of difference in the online user experience. We commonly refer to these pages as top of the funnel and bottom of the funnel.

the marketing funnel

Source: Visual Paradigm Online

Ask your visitors what they think

Who doesn’t like to be asked what’s on their mind? Communicating with your audience is an important step in identifying their interests and concerns relevant to your product or service.

What communities are your company invested in online – more importantly, where is your online voice? If you don’t have one, you aren’t controlling the market narrative and you definitely don’t have an easy access to their thoughts and ideas.

By improving your virtual presence, you are also maintaining an outlet to have your written content on your prospects’ screens.

You can’t forget the most obvious way of listening to your clients comments and concerns! Surveys! Sending out surveys via email blast and your social channels is a great way of getting directly to the people that use your website the most.

If you really want results, you should sweeten the pot with a discount or freebie upon completion. This enables both parties to walk away satisfied, as you get the data for a more enriching experience, and they get money back on their next purchase.

Love efficiency? You can double this up as a prospect and client audit too. Asking for general information like demographics and psychographics is a good way to get your marketing and sales departments a little extra data to work with.

Plus, it’s a great time for qualitative research. Take the time to read the comments you get from surveys. Some might not be great, but being able to read exactly what your clients and prospects are thinking about is a gift. Even with a small sample size, it’s important to keep your finger on the pulse of your audience.

Check your mobile optimization

This seems like an obvious one, but when was the last time you opened your website on your phone? Mobile viewability is not only necessary but a must have when publishing content. More than half of all content is viewed on a phone.

If your website isn’t optimized for it, you’re only making yourself look bad! This is one of those things that is perfectly acceptable to hire contractors or consultancies for. This includes things like videos on your website being optimized for mobile and making sure your site doesn’t run slow on a phone.

It should go without saying that this doesn’t mean you should neglect your traditional online website in favor of mobile. There should be a balance between the two, and both should have the same content and presentation with appropriate formatting.

A/B Testing

A/B testing is one of the easiest ways of identifying what changes you can make to your website to turn more of your visitors into customers.

An A/B test involves pitting two slightly different versions of a webpage against each other – for example, version A might have green CTAs, while version B might have red CTAs.

You’ll then send 50% of your visitors to version A, and 50% to version B.

Before long, you should be able to identify which version of the page results in more conversions.

split testing visual

Source: Pitstop Media Inc

Whichever version performs best “wins.” At that point, you might make the winner a permanent fixture on the page or perform another test to find out if another variation on the page could perform even better.

Formstack changed just three words from their main menu – “Why Use Us” became “How It Works” – and saw a 47.7% increase in clicks.

split testing example

Consider your organic search ranking status

Getting views on the content you publish for your website isn’t exactly the easiest thing to accomplish. It’s really easy to throw money at paid advertising to bolster your impressions on your content marketing efforts, even if it does hurt to see that much of your marketing budget disappear.

When conducting your CRO audit, consider which content that’s having trouble converting needs to be optimized. Content optimization inadvertently leads to conversion rate optimization down the line, as organic search is crucial to converting prospects into customers.

Organic search is for the prospects you haven’t made contact with yet. When they’re searching for general terms related to your product or service, it’s your aim to be one of the very first things they see on the page. What can you do to optimize your content, and your SEO results?

Make sure all of your blog and written content is following these important rules:

Keep your word count between 1000 – 1800 words

Google likes articles within this range. Too little or too many might keep your hard work from ranking where it should!

Know your keywords

SEO/SEM is most successful when you know what words are the most important to what you talk about. Back to our tech example, words like tech, wearable, watch, would likely contribute best to a higher ranking among similar articles.

Have a compelling meta description

The hook is everything, right? Having a good description under your article title will be the blurb prospects read. If it’s boring or irrelevant to them, why would they click on your article?

Internal Links

Internal links are hyperlinks in your blog content that link to other pages within your domain. You should include 1-2 internal links in every blog post.

Call to Action (CTA)

CTAs tell readers what their next step is for interacting with your brand, and they can increase conversion rates by 121%. CTAs are the get up and do this part of your article, and are crucial to getting shares and engagement from your readers.

Content optimization IS conversion rate optimization! Overhauling all of your content should be saved for another time, but this is something to make note of now while you’re doing an in-depth dive for future change.

Put your next CRO audit on the calendar NOW

Discuss with your team about what your next set of benchmarks to hit for your next audit are now! Oftentimes we can easily forget about optimizing and reviewing different parts of our website. This cannot be the case with something as important to your overall efforts as conversion rate optimization.

When setting your new benchmarks, consider thinking ahead with questions like what kind of numbers are we expecting after this current audit or should we be shooting hire than we were? Be prepared and remember what data you were trying to improve the first time around.

This will help you stay on track to building up your next big audit.

Wrap up

Yes, a conversion rate optimization audit takes a significant amount of time and care. But it isn’t without good reason, as making sure you’re maximizing your content’s ability to convert is crucial to your brand’s overall bottom dollar.

By thinking critically and asking for opinions, you can have a better understanding of where your user experience is thriving and where it is falling short. Keep your mind open and really listen to what people have to say about your website.

Now that you know what you’re looking for, it’s time to get to work and start your conversion rate optimization audit!

Do you want to use some of the marketing strategies seen here on MIG’s site but need some help or advice? Marketing Insider Group has a team of 35+ experienced writers ready to produce content for YOUR business. Check out our weekly blog content service or schedule a free consultation today!

The post The Do-It-Yourself Conversion Rate Optimization (CRO) Audit appeared first on Marketing Insider Group.