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ted lasso showing storytelling lessons

If you’re a TV watcher, you know great stories — ones that hook us from the start and keep us watching until one, two, or (oops) five episodes have gone by without even noticing. Did you know that brand storytelling can have the same effect? When brands use content marketing to tell compelling stories, they can make us forget that it’s marketing at all.

Instead, what we see and feel is the meaning and mission behind what brands do. This helps to build connection and trust — and ultimately, loyal customer relationships.

And what better place to get brand storytelling inspiration than from the binge-worthy shows we just can’t stop talking about? In this article, I’ll cover five real marketing lessons we can learn from the likes of White Lotus, Outer Banks, and other current TV favorites.

Quick Takeaways

  • Empathetic marketing shows customers you understand and care about their needs.
  • Consumers want to buy from brands whose values align with their own.
  • Brand authenticity matters, and brand storytelling can help you communicate new and innovative ideas to your audience.
  • Marketers should go with their gut — when something doesn’t feel right, it’s worth acknowledging and addressing.
  • Customers care about more than just purchase transactions. They want to have real connections with brands.
  • Content is a powerful way for brands to tell stories that convey the meaning behind what they do.

Empathy Always Wins

Ted Lasso proves the importance of empathy in brand storytelling, Above, Ted hugs Rebecca during an episode of the show.

Image Source: TedCommunity on Twitter

When Ted Lasso arrived from the States to take over English football team AFC Richmond, he was met with a whole lot of skepticism from the press, players, and even the people who hired him (if you’re a Lasso fan, you know they were secretly hoping he’d fail). But as the show progressed, Ted won the hearts of everyone around him, viewers included.

Why? Because of empathy. Ted didn’t have the experience or on-paper credentials to help AFC Richmond win, but what he did have was genuine respect and care for others. He looked for the best in his players, and he helped them see it for themselves. Before judging any person, he tried to see things from their perspective.

Before long, Ted was beloved.

Businesses can accomplish the same with empathetic content and brand storytelling. In today’s digital marketing world, this is harder than you might think. Technology drives so much of what we do as marketers that it’s easy to look at your customers like data points rather than human beings — but buyers are looking for brands who take time to do just that.

In fact, 84% of consumers say that brands treating them like a person, not a number, is “very important” to winning their business.

When it comes to brand storytelling, this means communicating through stories that you know and care about your customer’s needs. One of the most compelling examples of this is Cleveland Clinic’s now decade-old (but timeless) commercial on the importance of the human connection in patient care.

Your Morals and Values Matter (A Lot)

Aubrey Plaza pictured as her White Lotus character Harper Spiller, on set for season two of the show.

Image Source: Thrillist

HBO’s White Lotus hotel (and every guest who stays there) is the picture of luxury — on the surface, things look perfect. But behind all the glitz and glam is a whole lot of debauchery and dysfunction. The entire show is a good reminder that even the best facades can’t hide the problems that lie underneath.

And trust us when we say: Today’s consumers are looking underneath. They care more than ever about the true morals and values of brands they engage with. A Harris Poll found that 82% of consumers want a brand’s values to align with their own, and 75% said they would part ways with a brand if they didn’t.

Your brand storytelling content is one of the most powerful channels through which you can tell your audience what you value and stand for. When you talk about what you do from a product and service perspective, weave your values into the story, too. Patagonia took a bold approach to this strategy with their “Don’t Buy This Jacket” ad, which quite literally told their customers not to buy the Patagonia jacket pictured.

Instead, it encouraged their customers to buy only what they really needed, let Patagonia help them fix jackets that needed repair, and donate or recycle jackets they were getting rid of. The copy tells a real story about how Patagonia and their customers can work together to achieve a common goal. The ad highlighted Patagonia’s authentic commitment to sustainability — and went viral, to boot.

Patagonia’s “Don’t Buy This Jacket” ad, which showcases exceptional purpose-driven brand storytelling.

Image Source: Patagonia

Be Unapologetically Authentic

Wednesday Addams from Netflix’s hit series, Wednesday, teaches brands why individuality is important.

Image Source: Pop Sugar

Despite her best efforts, Netflix’s Wednesday is nothing but likable. That’s because no matter who or what she’s dealing with, she’s unapologetically herself — a true individual. Even in a school of “outcasts,” Wednesday stands out from the crowd, and in a good way. She’s smart and confident, she’s resourceful, and she isn’t afraid to stand up for what she believes in.

There are a few things brands can take away from Wednesday’s natural instinct for individuality.

First is that even when the status quo is perfectly fine (she goes to school with plenty of talented and motivated classmates), there’s always room for something new and different in the world.

The second thing is that people won’t always understand your version of new and different, but that doesn’t mean it’s not needed. In fact, many of the brands we now consider central to life as we know it — think Google, AirBnB, Uber, Facebook — were considered “stupid” at one point.

When you know you’ve got something meaningful to offer, use these brand storytelling steps to make others see it too. Don’t sell yourself short by giving up because of a few detractors. Keep building your brand with the support of those who see your vision — and make great content to get the word out to customers who need it.

When Something Feels Off, It Probably Is

The cast of Apple TV’s Severance looking on as they notice something’s not quite right at their job.

Image Source: Entertainment Tonight

The premise of Apple TV’s eerie (but totally addictive) Severance is that its main characters signed a contract allowing their memories to be altered — when they enter their company’s building, they can’t remember anything about their lives outside it. When they leave, they forget everything that happens at work.

Eventually, they begin to get a sneaking suspicion that something’s not quite right with the plan — and without giving too much away, they were right.

As marketers, it makes us think of some of the now-notorious brand faux-pas, for which brands got bad PR (or worse, “cancelled”) for their bad marketing decisions. The video below is an example from Pepsi, who was accused of appropriating a national social movement with their ad featuring Kendall Jenner handing a Pepsi to a police officer.

Bernice King, daughter of Martin Luther King, Jr., even spoke out in a sarcastic tweet.

Bernice King tweet mocking Pepsi’s ad featuring Kendall Jenner.

Image Source: Wordstream

Yikes.

We can’t help but think that someone in the room had the same nagging feeling as Severance’s Mark and Helly as they watched the Pepsi campaign be developed.

The takeaway: If something really doesn’t feel right, it probably isn’t. Speak up and talk through the problems you see with a brand story. Work with your team to fix it before you make it public.

Relationships Matter

Cast of Outer Banks walks along the beach during an episode from season one.

Image Source: Netflix

The Outer Banks premiered in 2020 during the initial weeks of the pandemic, taking the world by storm as people hunkered down and binged the first season of adventure from John B. and the “Pogues.”

Since then, Netflix has released two equally popular seasons, and if there’s one thing to take away from the show, it’s that relationships matter. No matter what kind of trouble or hardship you find yourself in, if you’ve got the right support system, you can make it through.

In many ways, this is what customers are looking for from brands. They don’t want detached service providers or perfunctory transactions. Instead, they want  to work with brands who care about their relationships with customers and want to operate as partners to tackle their goals and challenges.

And it turns out those early weeks of the pandemic, fraught with uncertainty, were one of the most important times for brands to emphasize that connection with customers.

The Big Brand Storytelling Takeaway

There’s a reason certain TV shows grab our attention and get us hooked — their stories. It’s stories that make us love characters, settings, and shows so much we just keep watching (even when we should flip it off and go to bed!).

When you tell stories, you tell customers there’s more to your brand than just another product or service. You show them that there’s real meaning behind what you do.

At Marketing Insider Group, we make it our mission to help brands tell their stories through great content. If you’re looking for support launching a content marketing strategy or creating content that resonates with your target audience, we can help.

Our team of expert writers and SEO specialists can deliver you optimized, ready-to-publish content every week for a year (or more). Check out our SEO Blog Writing Service to learn more or schedule a free consultation to get started.

The post Brand Storytelling Lessons from The Most Binge-worthy Shows appeared first on Marketing Insider Group.

marketing insider group shares how a marketing workshop can align a marketing team

Let’s face it – at some point, every business can benefit from enrolling team members in a marketing workshop. Whether your content strategy could use a refresh or your marketing strategy needs an overhaul, structured advice from outside experts can turn your current marketing efforts into a money-making master plan.

Did you know that 90% of marketers say they have a strategy but only 45% have actually written it down? And those who documented their strategy are 5x more likely to report high marketing ROI.

That’s why a workshop can revamp your business’s marketing efforts in an almost magical way. Almost sounds too good to be true, right? At first, we thought so too – until we saw the magic happen ourselves.

If you’re still not convinced, we don’t blame you. That’s why we’re sharing how a marketing workshop can get your team on the same page and working towards the same goals.

Quick Takeaways

  • A Marketing workshop can align your team around the right paths to higher ROI
  • Achieving marketing workshop gets your team on the same page on which goals to measure
  • Team alignment can help you solve your biggest marketing challenges
  • Workshops allow your strategy to be implemented consistently throughout the full year

If your marketing department needs a little TLC, a marketing workshop can do the trick. By re-aligning your marketing efforts with your audience’s needs, you can generate quality leads and turn them into paying customers.

How A Marketing Workshop Can Make You More Money

We always start our workshops with a simple question: What is marketing?

Whether attendees are in B2B Marketing or B2C the answer is hardly ever the right one:

Marketing is a conversation between your company and potential customers

Thats why the main goal of a marketing workshop is to guide your business towards identifying and implementing marketing best practices.

That means setting aggressive goals. For example, we show how our average client sees a 7x ROI and 138% increase in measurable website visits.

bar graph shows that a marketing workshop can increase ROI and generate more leads

Can you imagine seeing your content rank on Page 1 of SERPs? A marketing workshop can help you implement a content marketing strategy that turns that dream into a reality.

An effective marketing strategy:

  1. Reaches your audience using SEO keywords
  2. Engages your audience with content they want to see
  3. Converts engagement into sales
  4. Retains engagement and optimizes customer LTV, or lifetime value

image shows how an effective content marketing strategy reaches an audience and retains engagement

If that’s not enough to convince you of the power a marketing workshop has to offer, below you can learn our step-by-step approach.

A Marketing Workshop That Generates Results

No time to enroll in a marketing workshop? No problem. Here’s how we’ve built our marketing workshop to help our clients achieve success.

Our Approach

A shocking 63% of marketing professionals say their biggest challenge is driving traffic and generating quality leads. By putting prospects at the center of your strategy, you can increase your marketing ROI and generate more quality leads with minimal effort.

But since 80% of new leads never translate into sales, you need to make sure your marketing strategy is optimized for conversion by following these 5 steps:

  1. Identify. By using topic modeling, identify a master list of keywords relevant to topics and objectives within your industry.
  2. Target. Identify the target mix of the best 50-100 keywords. Consider the best keywords based on rank, competitive gaps, purchase intent, etc.
  3. Plan. Next, develop up to 100 topics using keywords with the most potential. Ask for your team’s feedback and schedule topics into your content calendar. This will help you stay on track and ensure you’re posting high quality content consistently.
  4. Publish. Start cranking out your content! Use your content calendar to make sure you’re posting new content at least once a week.
  5. Optimize. Maybe the most important step to any marketing strategy, it’s time to measure your results. Analyze your monthly gains vs. the competition to learn how you can make improvements to further optimize for conversions.

image shows 5 steps to Marketing Insider Group’s approach to the best content marketing strategy

We know this 5-step model works because we’ve seen it produce results over and over again – even for our own business. It works because when you consistently create valuable content for prospects, you can keep your audience engaged and take advantage of every opportunity for growth.

Marketing Workshop Objectives

Every great strategy works towards achieving a list of goals and objectives. At Marketing Insider Group, we know that an effective marketing workshop should:

  • Apply content best practices to your business
  • Inspire your team to create effective thought leadership themes
  • Create and deliver content across the buyer journey
  • Use an editorial approach to create effective content
  • Maximize opportunities for content distribution
  • Measure and track the ROI of your content efforts
  • Define key priorities and actions to achieving success

When a business achieves these goals, they’re building credibility, generating quality leads, increasing ROI, and cultivating customer loyalty.

Timeline

Achieving your business goals sounds great, right? But how long does it take to see results? You know as well as we do that the marketing industry is a fast-paced environment, and when it comes to generating revenue, there’s no time to waste.

That’s why we believe in quick results. Ideally, your general timeline of success should look like this:

image shows marketing insider group’s workshop timeline

Remember, learning how to make improvements is one of the most important parts of any content marketing strategy. By adjusting your strategy to what is and isn’t working, you can work your way up to publishing flawless content that increases engagement, conversions and ROI.

Our Content Framework

If you’ve been paying close attention, you probably noticed that we mentioned consistency a few times so far, but haven’t explained why it’s so important yet. By keeping your messaging consistent, you prove to your audience that you’re reliable, making them more likely to buy your products or services.

Not only does your marketing strategy need to demonstrate consistency in distribution, but also in its:

  • Foundation
  • Destination
  • Team
  • Editorial
  • Customer Journey
  • Measurement

image shows Marketing Insider Group’s content framework

By keeping each element of your strategy consistent with a well-oiled content framework, you communicate authenticity to your audiences. Customers are more likely to engage with authentic brands because they have a clear idea of what a brand is all about.

Our Success Stories

You already know that we’ve seen this approach work time and time again, but, as the old saying goes, the proof is in the pudding. Here’s two specific accounts where we’ve seen our approach do wonders for our clients’ ROI and lead generation.

5 Year Old B2B SaaS

bar graph shows how marketing insider group’s strategy achieved success for 5 year old B2B SaaS

Business Services Firm

bar graph shows how marketing insider group’s strategy achieved success for business services firm

The Benefits of Aligned Marketing

More leads and increased ROI aren’t the only benefits you’ll reap from an aligned marketing team and strategy. With consistent, high quality content, you can make a positive impact on more than just your sales.

An Audience That Sticks Around

Aligning your marketing strategy with the needs and interests of prospects sets the stage for an impressive experience. When you capture your audience’s attention over and over again, you’ll make a positive impact on prospects and keep them coming back for more.

Better Traction On Social Media

When your marketing strategy considers the importance of content, you’re more likely to gain attention on social media. Sharing impactful content makes it more likely to be shared, raising your chances of reaching new prospects on social channels.

Increase Conversions

Great content marketing gives your audience the chance to connect with your brand and the information they need to make an educated purchase decision. Not to mention, the CTAs you include in your blog posts also guide your reader towards becoming a paying customer.

More Visibility

When you realign your marketing strategy, you’ll learn that SEO plays a major role. The more often you post original content with value, the more impact it will have on your ability to rank on SERPs. Remember, posting high quality content consistently builds trust with both your audience and Google.

Established Thought Leadership

With a marketing strategy dedicated to delivering quality content regularly, you’ll start to establish your business as a credible source of new information. This positions you and your brand as a thought leader in your industry, leading to more credibility and better rankings.

Align Your Team Today With Our Marketing Workshop

There’s no doubt that the right marketing workshop will help enhance your team’s alignment, ultimately optimizing your ROI and increasing lead generation. We also know that redesigning your content marketing strategy can take a good bit of time and effort, both of which busy business leaders need to optimize.

At Marketing Insider Group, we have the tools and expertise to guide your marketing efforts towards success. Maximize your ROI and lead generation today by checking out our weekly blog content service, or schedule a free consultation now to learn more!

The post Want To Align Your Marketing Team? Try A Workshop! appeared first on Marketing Insider Group.

Did you miss our previous article…
https://www.sydneysocialmediaservices.com/?p=5337

blog introductions

Did you know that after the headline, your blog intro is the most important factor in determining whether a visitor will actually read your article?

In fact, the average time people spend reading a blog post is only 15 seconds. But if we can get them past that first 15 seconds, most readers will stay for 7 minutes (according to Fast Company.)

Blog intros must be interesting and clearly show the value of the article ahead if you want people to keep reading. In other words, you need a hook! 🪝

Fortunately, there are several tried and true ways you can make sure you always hit the mark. We use these tips to train all our writers so our clients are getting the very best in the most important part of their content: the introduction!

In this post we’re gonna show you 8 proven methods to write a blog article intro like a pro.

Quick Takeaways

  • There are specific formulas that grab readers attention.
  • Asking questions in your blog introductions gets readers actively thinking.
  • It’s important to strike a balance between telling readers what to expect without giving everything away in the intro.
  • Effective blog introductions emphasize the value and benefits offered by the article.

The PPB Formula For Awesome Blog Intros

We are always looking for tips, tricks and best practices for creating the perfect blog post.

So a couple of years ago I received an email from Brian Dean of Backlinko describing his favorite formula for writing blog intros called “the PPB Formula.”

I had never heard of this so I was pretty interested. The PPB Formula stands for:

  • Promise (or Preview)
  • Proof
  • Bridge

Here’s an example:

  • Promise: Writing good blog intros can get your readers to actually read your blogs.
  • (or Preview): Today I’m going to share with you how to write an amazing blog intro.
  • Proof: Research shows that readers who read the first 15 seconds of your article, will likely read your entire article.
  • Bridge: Let’s dive in . . .

I like the “Promise” one a little better right? The “Preview” one seems a little bland and generic. But test them. They both work! Let’s break them down a little further.

Preview or Promise

Here’s where you let your reader know EXACTLY what to expect from your content. Or the main BENEFIT of reading your article.

That way, when someone lands on your post, they know they’re in the right place. Which one do you like better?

Now Offer The Proof

Here’s where you show people that you know your stuff. I like to use stats or some 3rd-party credibility but your proof can be in the form of:

  • Your own personal results
  • Your years of experience solving this problem
  • Specific client examples
  • Other forms of 3rd party credentials like stats, experts, quotes

For example:

This is the approach we have used to generate tens of thousands of search rankings, 1 million readers per year, and nearly all our new clients.

🤫 ~ From How We Rank #1 Get a Million Visitors (And Win All Our New Customers)

Bridge From The Intro To The Article

Here’s where you transition people from your intro into the body of your content. In other words: you build a bridge from your intro to the meat of your post. I also like to repeat the promise in some form, ideally using the main key phrase for the article:

  • Let’s dive in . . .
  • I’m going to show . . .
  • You will learn . . .

Here’s a similar “hook” methodology shared by Digital Marketer that includes “short and punchy, curiosity-laden” openings that get you to “slide” into the rest of the article:

8 Proven Ways to Write Amazing Blog Introductions

Be Relatable

Most people search for quality content to help them solve a problem or accomplish something important. Maybe it’s completing a challenging project at work, or organizing their homes better, or understanding a complex situation happening in the world.

Whatever the issue at hand, you can keep readers engaged by crafting blog introductions that tell them, “Hey, I relate.”

Here’s what we mean:

Let’s pretend a user is searching for ways to drive more conversions from their content. Rather than just diving right into the ways they should do it, you can start by saying something like: “Converting customers isn’t easy,” or “Many businesses create great content but struggle to get customers to take the next step.”

Statements like this create a connection between you and your reader because it makes them feel understood. They know they aren’t the only ones experiencing this pain point. They’ll also believe that because you understand the problem, you’re more likely to provide a real solution.

Research has shown that this type of pain point focused content is extremely effective at keeping customers engaged, and it starts with a clear mention of it in your blog introduction.

Some tactics you can use to uncover user pain points are doing keyword research (to see what they’re searching for) and engaging with current customers to ask them directly. You can also do your own exploratory research. Here’s a deeper dive into how to explore customer pain points that your products or services can solve:

Ask a Question

Asking a question is an effective way to engage people in a blog introduction because it gets them actively thinking. You can also use questions to highlight what’s coming in the body of your blog post (more on why that’s important coming next).

Questions can center around your customer pain point (it’s a great way to execute the previous tip) or to get the user wondering about the content you’ll include in your article.

So, to use our customer conversions example again, your question could be: “Are you driving traffic to your website but struggling to convert paying customers?”

This question addresses your user’s pain point in a way that makes them ponder.

If you want to use a question to preview how your article will help, you could instead say: “So how can you drive traffic to your website and convert customers at a higher rate?”

Now your customer is more likely to keep reading because they anticipate they’ll find the answer later on in your article. It’s your job to make sure that it’s there.

blog post what is content marketing

Tell People What to Expect

Here’s the thing: people want answers fast. Especially on the internet. They won’t wait around until you get to the point 1,000 words later.

Like we mentioned before, you’ve got about 15 seconds to make people engaged enough that they’ll keep reading. A blog introduction that leaves customers in the dark won’t do it.

I’m not saying you should jam everything into the first few sentences. Instead, give the quick, high-level version of what customers will find in your article without adding all the details.

For example: “In this article we’ll cover 8 effective tactics you can use to convert paying customers with your content. Then, we’ll give you specific action steps to help you implement them right away.”

Now your user knows exactly what they’ll find if they choose to read on, but they’ll still have to actually keep reading to get value from your article.

Emphasize Value

One of the most important things content marketers need to know is the difference between features and value/benefits.

Here’s a simple example that demonstrates the concept:

People don’t care about product features unless they know how that product can help them personally. The same goes for blog articles.

Simply listing what you’re going to include in your article isn’t enough. You also must emphasize how the content will he helpful for your readers.

An easy way to do this is to talk directly to your readers. Let’s revisit the previous example. We said that we’ll tell our readers what to expect in the article by saying:

“In this article we’ll cover 8 effective tactics you can use to convert paying customers with your content. Then, we’ll give you specific action steps to help you implement them right away.”

Notice the use of the second person. What if we had phrased this: “We’ll cover 8 tactics that increase customer conversions for companies.”

OK, you might say, this still gives you the same information. While that’s true, it doesn’t speak directly to why it’s important to me. “You can use” and “implement them right away” both tell our users that this content is for them, and they’ll benefit from it directly.

To be even more effective, I might drive it home with something like: “Successfully executing these tactics will lead to higher conversions and sales that drive revenue for your brand.”

Now my reader knows that I understand their pain point, they’re clear on how I’ll address it in the article, and they can see exactly how it will benefit them directly.

Provide a Unique Perspective

The average Google search yields millions of results. Even the first page, where almost everyone is looking, shows 10 different results for any given query. How can you stand out among all that other content? One way is to provide a unique perspective on the topic you’re covering.

Think about it: how many times have you searched for something only to find multiple articles that pretty much say the same exact thing. Not helpful.

You can catch your reader’s attention with a blog introduction that takes a different approach. Even for topics for which there are specific right answers you need to cover, you can be unique by showcasing your brand’s personality or writing with a different tone.

You can also take a totally different stand on a topic that’s grown stale or repetitive in your industry. Take, for example, the title and blog intro for one of our articles on personas, where we argue that “Personas are great. Except when they suck!”

Huh? Personas don’t suck! They’re the be-all and end-all of knowing your customer! Right?

Not necessarily, and definitely not when they’re done ineffectively. This article has been one of our most-read pieces, in no small part because it challenges the standard opinion on a common marketing tool brands are using.

I don’t suggest always being the contrarian, but going against the grain when it’s warranted (and emphasizing it in your blog introduction) is a sure way to get people interested.

Don’t Give Everything Away

Alright — here’s where we need to talk about balance. So far, we’ve covered that you should tell readers what to expect in your blog article. That’s absolutely true.

What you should not do is give everything away in the first few sentences. Your blog introduction should be a teaser for what’s to come. If your reader can get the information they need in the intro, what would be the point of going any further?

Let’s go back one more time to our customer conversions example:

“In this article we’ll cover 8 effective tactics you can use to convert paying customers with your content. Then, we’ll give you specific action steps to help you implement them right away.”

Notice that we let readers know they’ll find 8 tactics, but we don’t say what those tactics are. If we did, we’d risk our readers going off to Google them each on their own. Instead, we tell them to read on for more information about what they are and how to use them.

Write The Blog Intro Last

This might not seem intuitive, but trust me when I say: writing your blog introduction last will save you time and make your intros better.

You’ll know if you write blogs that you can never totally predict the direction or content of an article until it’s complete. Inspiration hits as you write, new ideas emerge, and your content evolves during the writing process. If you write your blog introduction before the body of your article, it’s nearly a certainty that you’ll have to go back and edit.

Instead, write the article first to get a sense of your content’s most important takeaways and the overall tone and message. You’ll find that writing your intro will come a lot more easily.

Always Deliver On The Blog’s Promise

Last but not least — I can’t emphasize this enough — always deliver on the promises you make in your blog introduction.

There’s no quicker way to lose your reader’s trust than to tell them you’ll give them something and then fail to deliver it. Content that is genuine and trustworthy will get you a lot further than articles with a great hook but no follow through.

🔥 See Also: 5 Blog Post Templates to Help You Create Remarkable Content

Did you spend 7 minutes reading this post? That translates into 1600 words but we’re cruising along here at 2143 words. Getting your blog word count matters too!

Publish blog content that delivers results

You can publish blog content that jumpstarts your entire content strategy! At Marketing Insider Group, we have a team of writers and SEO experts who can deliver you ready-to-publish content every week for an entire year (or more!).

Check out our Content Builder Service or schedule a quick consultation with me to learn more and get started.

The post 8 Steps To Write a Blog Intro Like a Pro appeared first on Marketing Insider Group.

A/B split tests are helpful for uncovering the most effective posts or ads in a scientific way. Did you know that you can do this with organic content?

You’re probably familiar with A/B split tests for Facebook ads. This process allows you to test variables like targeting, optimization, and creative in a scientific way, showing variations to random groups without overlap.

What’s great is a similar process is available for organic posts that you publish to your page. Actually, there are two different available ways to do this, one through Meta Business Suite and one through Creator Studio.

It’s entirely possible that this isn’t fully rolled out yet. In fact, I’ve seen some bugs in one version, and it also seems that what you see may be different from person to person.

With all of that said, I want to walk through the two ways that I can create A/B split tests of organic content…

Meta Business Suite

From the “Posts & Stories” section of Meta Business Suite, create a post.

A/B Test

Click the “A/B Test” icon to start a test. It will look like this…

A/B Test

You can include up to four versions of a post. All you do is create each version by providing the copy and either an image or video. For links, either provide the URL in the copy or paste it into the link preview section.

When you’re done, you can preview all versions of your post before publishing…

A/B Test

You can even schedule the post if you’d like.

A/B Test

The test will run for 30 minutes. A different segment of your page followers will see each version. Once the test is complete, the winning version will be published to your Facebook page. The other version(s) may still exist in news feeds as people engage, comment, and share.

Creator Studio

The approach using Meta Business Suite is extremely simple. But, maybe you want to add a little bit of complexity? You can do that with Creator Studio.

For whatever reason, some people have easy access to Creator Studio while others don’t. From my page and Business Suite, I no longer get links to the tool.

You should be able to access Creator Studio by clicking this link.

From there, go to Post Testing under “Tools.”

A/B Test

Click “Start a Test” and it will look like this…

A/B Test

This is a lot different from the Business Suite version, right?

The first step will be to select a Content Type.

A/B Test

Just know that video posts can only be compared against other video posts. You can mix and match between image, link, and text posts.

If you do choose to test video posts, you’ll need to click the “Edit” button at the far right after uploading the file.

A/B Test

This will give you access to all of the various customizations that are unique to videos.

A/B Test

When you’re done, it will look something like this…

A/B Test

As you can see, you can publish or schedule the test. Once you click to schedule or publish, you’ll get some more settings…

A/B Test

This is one of the big differences between A/B tests from Meta Business Suite and Creator Studio (at least for me — see the upcoming section about bugs). You can select from various “key metrics.”

A/B Test

This way, you determine the metric Meta uses to determine the winner. Choose from Comments, Shares, Reactions, People Reached, and Link Clicks.

You can also customize how long you want the test to run.

A/B Test

Choose from 10 minutes, 30 minutes, 1 hour, 3 hours, and 24 hours. Once the test is complete, the winning post will be published to your page.

A Note on Bugs

It’s entirely possible there’s something I’m not seeing when creating a test from Meta Business Suite. When I choose to publish or schedule a test, I get the following…

A/B Test

That “moment” takes many moments. Actually, I’ve never found an end to it. Originally, I thought it just took a while to publish each individual version. Then I thought maybe it wouldn’t “complete” until the test was over. But I waited that out, and this message kept showing.

I’m not sure if another important screen is supposed to appear next. It’s possible that additional customizations that happen in Creator Studio are intended to appear here. No idea. I do know that the test still ran even though this page didn’t finish loading.

It still does appear that there are significant differences between Business Suite and Creator Studio A/B split tests. But, I can’t say with 100% certainty that all differences that I’m seeing are intentional.

Viewing Results

Once again, I believe there’s a situation of what I see and what others see as being different.

If I create an A/B test in Meta Business Suite, there is nothing (in that section, at least) that shows me the test results. I can view the individual post versions and metrics associated with them, but that’s not unique. It’s the same as any other post.

Creator Studio, though, shows clear test results. These are found within the same Post Testing section under Tools.

A/B Test

And guess what? These results include all A/B tests of organic posts, including those that originated from Meta Business Suite.

Click through to see a side-by-side comparison.

A/B Test

First, I can’t ignore that the “Reached” stats are clearly wrong for any image post. There’s no way that a post that reached one person has seven reactions.

Second, this is part of the potential problem of these short tests. This shows the results for a very short period of time when the test ran. Is that enough time to choose a winner? It’s one reason to consider going with the 3-hour or 24-hour options in Creator Studio.

You can also choose to track the results of each variant after the test is complete. Of course, the winning post will see the biggest benefit of viewing results this way.

A/B Test

If you don’t like the post that Facebook chose, you can override the selection and publish a different one to your page. That is done at the top.

A/B Test

Is This Useful?

I have to admit that I avoided experimenting with A/B split tests of organic posts for quite some time. It sounded great in theory, but I was also negatively influenced by how A/B tests work for ads and assumed this would be pretty much the same.

A/B tests for ads take anywhere from a few days to four weeks. I have no patience for doing this with every organic post. There’s also a matter of the overall usefulness of A/B tests for ads since they are best suited for learning something over a few weeks that you can then apply in the future.

But, this is way different in the best ways. The test is super easy. The test will be completed in anywhere from 10 minutes to 24 hours. The winning post is published to your page.

Also, this is really the only way you can have Facebook optimize for an action when publishing an organic post. If your goal is link clicks, you can have Facebook choose the version that results in the most link clicks. That’s great!

I’ve only started using this feature so far, but early returns are solid. I’ve run two tests, and one resulted in a winning post that has reached over 17,000 people with close to 2,000 engagements.

Of course, don’t expect this to be miraculous either. If you submit four post versions that all stink, expect to get bad results. This at least allows you more opportunities to find something that hits — and also learn from what works and what doesn’t.

An Ads Tie-In

While this is for organic posts, A/B testing can absolutely benefit our advertising.

One of the negatives of A/B testing of ad creative is that you can spend a lot of money simply running a test to see which ad is most effective. But, you could move that effort to organic testing. Find the post that gets the most link clicks (or whatever you want), then put money behind that winning post.

It would seem that this could make some of the guessing, experimentation, and budget a bit more efficient, at least in theory.

Your Turn

Have you experimented with A/B tests of organic posts? What results are you seeing?

Let me know in the comments below!

The post 2 Ways to Create A/B Split Tests of Organic Content on Facebook appeared first on Jon Loomer Digital.

A/B split tests are helpful for uncovering the most effective posts or ads in a scientific way. Did you know that you can do this with organic content?

You’re probably familiar with A/B split tests for Facebook ads. This process allows you to test variables like targeting, optimization, and creative in a scientific way, showing variations to random groups without overlap.

What’s great is a similar process is available for organic posts that you publish to your page. Actually, there are two different available ways to do this, one through Meta Business Suite and one through Creator Studio.

It’s entirely possible that this isn’t fully rolled out yet. In fact, I’ve seen some bugs in one version, and it also seems that what you see may be different from person to person.

With all of that said, I want to walk through the two ways that I can create A/B split tests of organic content…

Meta Business Suite

From the “Posts & Stories” section of Meta Business Suite, create a post.

A/B Test

Click the “A/B Test” icon to start a test. It will look like this…

A/B Test

You can include up to four versions of a post. All you do is create each version by providing the copy and either an image or video. For links, either provide the URL in the copy or paste it into the link preview section.

When you’re done, you can preview all versions of your post before publishing…

A/B Test

You can even schedule the post if you’d like.

A/B Test

The test will run for 30 minutes. A different segment of your page followers will see each version. Once the test is complete, the winning version will be published to your Facebook page. The other version(s) may still exist in news feeds as people engage, comment, and share.

Creator Studio

The approach using Meta Business Suite is extremely simple. But, maybe you want to add a little bit of complexity? You can do that with Creator Studio.

For whatever reason, some people have easy access to Creator Studio while others don’t. From my page and Business Suite, I no longer get links to the tool.

You should be able to access Creator Studio by clicking this link.

From there, go to Post Testing under “Tools.”

A/B Test

Click “Start a Test” and it will look like this…

A/B Test

This is a lot different from the Business Suite version, right?

The first step will be to select a Content Type.

A/B Test

Just know that video posts can only be compared against other video posts. You can mix and match between image, link, and text posts.

If you do choose to test video posts, you’ll need to click the “Edit” button at the far right after uploading the file.

A/B Test

This will give you access to all of the various customizations that are unique to videos.

A/B Test

When you’re done, it will look something like this…

A/B Test

As you can see, you can publish or schedule the test. Once you click to schedule or publish, you’ll get some more settings…

A/B Test

This is one of the big differences between A/B tests from Meta Business Suite and Creator Studio (at least for me — see the upcoming section about bugs). You can select from various “key metrics.”

A/B Test

This way, you determine the metric Meta uses to determine the winner. Choose from Comments, Shares, Reactions, People Reached, and Link Clicks.

You can also customize how long you want the test to run.

A/B Test

Choose from 10 minutes, 30 minutes, 1 hour, 3 hours, and 24 hours. Once the test is complete, the winning post will be published to your page.

A Note on Bugs

It’s entirely possible there’s something I’m not seeing when creating a test from Meta Business Suite. When I choose to publish or schedule a test, I get the following…

A/B Test

That “moment” takes many moments. Actually, I’ve never found an end to it. Originally, I thought it just took a while to publish each individual version. Then I thought maybe it wouldn’t “complete” until the test was over. But I waited that out, and this message kept showing.

I’m not sure if another important screen is supposed to appear next. It’s possible that additional customizations that happen in Creator Studio are intended to appear here. No idea. I do know that the test still ran even though this page didn’t finish loading.

It still does appear that there are significant differences between Business Suite and Creator Studio A/B split tests. But, I can’t say with 100% certainty that all differences that I’m seeing are intentional.

Viewing Results

Once again, I believe there’s a situation of what I see and what others see as being different.

If I create an A/B test in Meta Business Suite, there is nothing (in that section, at least) that shows me the test results. I can view the individual post versions and metrics associated with them, but that’s not unique. It’s the same as any other post.

Creator Studio, though, shows clear test results. These are found within the same Post Testing section under Tools.

A/B Test

And guess what? These results include all A/B tests of organic posts, including those that originated from Meta Business Suite.

Click through to see a side-by-side comparison.

A/B Test

First, I can’t ignore that the “Reached” stats are clearly wrong for any image post. There’s no way that a post that reached one person has seven reactions.

Second, this is part of the potential problem of these short tests. This shows the results for a very short period of time when the test ran. Is that enough time to choose a winner? It’s one reason to consider going with the 3-hour or 24-hour options in Creator Studio.

You can also choose to track the results of each variant after the test is complete. Of course, the winning post will see the biggest benefit of viewing results this way.

A/B Test

If you don’t like the post that Facebook chose, you can override the selection and publish a different one to your page. That is done at the top.

A/B Test

Is This Useful?

I have to admit that I avoided experimenting with A/B split tests of organic posts for quite some time. It sounded great in theory, but I was also negatively influenced by how A/B tests work for ads and assumed this would be pretty much the same.

A/B tests for ads take anywhere from a few days to four weeks. I have no patience for doing this with every organic post. There’s also a matter of the overall usefulness of A/B tests for ads since they are best suited for learning something over a few weeks that you can then apply in the future.

But, this is way different in the best ways. The test is super easy. The test will be completed in anywhere from 10 minutes to 24 hours. The winning post is published to your page.

Also, this is really the only way you can have Facebook optimize for an action when publishing an organic post. If your goal is link clicks, you can have Facebook choose the version that results in the most link clicks. That’s great!

I’ve only started using this feature so far, but early returns are solid. I’ve run two tests, and one resulted in a winning post that has reached over 17,000 people with close to 2,000 engagements.

Of course, don’t expect this to be miraculous either. If you submit four post versions that all stink, expect to get bad results. This at least allows you more opportunities to find something that hits — and also learn from what works and what doesn’t.

An Ads Tie-In

While this is for organic posts, A/B testing can absolutely benefit our advertising.

One of the negatives of A/B testing of ad creative is that you can spend a lot of money simply running a test to see which ad is most effective. But, you could move that effort to organic testing. Find the post that gets the most link clicks (or whatever you want), then put money behind that winning post.

It would seem that this could make some of the guessing, experimentation, and budget a bit more efficient, at least in theory.

Your Turn

Have you experimented with A/B tests of organic posts? What results are you seeing?

Let me know in the comments below!

The post 2 Ways to Create A/B Split Tests of Organic Content on Facebook appeared first on Jon Loomer Digital.