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competitive analysis

A competitive analysis is a powerful tool for understanding how you compare to competitors and creating smart strategies to get noticed by consumers. Most companies are doing it on a monthly, quarterly, or annual basis.

If you feel like it’s been awhile since your company has performed a competitive analysis, not to worry — today’s technology (thanks, internet) makes it easier than ever to get started and quickly get informed. In this article, we’re going to walk you through the basics of a competitive analysis, the benefit of doing one, and 7 steps to conducting one for your company.

Quick Takeaways

  • Three-quarters of companies perform a competitive analysis annually, and a third do it every month.
  • A competitive analysis keeps you informed about your market position and helps you better differentiate your brand.
  • Your competitor list should include direct, indirect, and distant competitors.
  • Automating the data gathering process is key to making the competitive analysis process efficient and manageable.
  • It’s critical to report on your findings in order to drive further action steps and keep stakeholders informed.

What is a competitive analysis?

A competitive analysis is the process of researching competitors to understand how your brand stacks up against them on the market. It’s a strategy companies use to learn their market position, differentiate their brand, and improve their value proposition.

Today, it’s an even more powerful strategy than ever thanks to the ease of finding information on the internet. In fact, research shows that 74% of companies are conducting a competitive analysis at least once per year (and more than a third are doing it every month).

Nearly two-thirds of companies conduct a competitive analysis once per year, and more than a third do it every month.

Image Source: Conductor

This tells us two important things: first, your competitors are more than likely researching what you do and tracking your performance. Second, if you’re not doing the same to them, you’re probably falling behind.

A competitive analysis is indeed a competitive imperative if you want to control your positioning and get customers to choose you over other brands.

Let’s take a look at some of the specific benefits to performing a regular competitive analysis for your company.

Benefits of performing a competitive analysis

Know your market position

A competitive analysis will help you understand how you compare to your competitors on the market. You’ll get a grasp on our strengths and weaknesses and those of your competitors, allowing you to create more informed strategies, improve where needed, and capitalize on the areas where you’re ahead of the crowd.

Monitor the competitive landscape

Your competitive landscape is constantly changing. Direct competitors may pivot their approach, new market entrants come onto the scene, consumer behavior and preferences evolve, and new technologies emerge (there are just a few examples). The competitive landscape you found in an analysis performed even one year ago is likely not accurate.

When you perform regular competitive analyses, you can monitor the competitive landscape to stay informed in an ongoing way.

Track market trends

Performing a competitive analysis gives you a wider perspective on market trends and events that impact you and your competitors. When you know what’s happening in your industry, you’re better able to prepare for unavoidable challenges, identify and pursue opportunities, and understand how external factors are affecting your (and your competitors’) performance.

Identify new opportunities

New opportunities arise all the time for companies, but you might not know about them if you’re not doing the right research. A competitive analysis will help you spot gaps between you and your competitors — some where you’re at an advantage, and others where your competitors have the upper hand.

Either way, identifying these competitive gaps creates opportunities. You can either improve in areas where you need to catch up with the competition, or double down in places where you’re ahead.

Research new competitors

Startups and other new market entrants (like established companies expanding into your market) can disrupt the status quo you may have been comfortably operating under. When you perform regular competitive analyses, you can be confident you’ll never be surprised by these new competitors and you can adjust your strategy as needed in real time.

Differentiate your brand

Last but definitely not least, performing a competitive analysis helps you optimize your differentiation strategy. You can’t make your value proposition stand out from your competitors’ if you don’t know what theirs look like in the first place. Competitive research helps you create unique offerings and market them in ways that set them apart from your competitors in the minds of consumers.

How to Perform a Competitive Analysis

Now that we know why a competitive analysis is so important, it’s time to walk through the best practices for actually performing one. I recommend the following 7 steps:

Define your purpose

Why are you performing your competitive analysis? What are your goals? The answer to those questions may change over time. Sure, the larger purpose will stay constant — you’re trying to learn about your competitors and how you compare. But you might also have specific goals that differ depending on the time of year and your current business objectives.

Some examples include:

  • Launching a new product
  • Creating a new marketing campaign
  • Expanding into a new market
  • Gaining market share over a particular competitor
  • Reaching new target audiences

Understanding the goals behind your competitive analysis will determine the types of data you gather and insights you pursue later in the process.

Assess your own company

It’s a good idea to start with your own company by performing a SWOT analysis to understand your own internal strengths and weaknesses as well as external opportunities and threats.

SWOT analysis framework.

Image Source: Wordstream

A SWOT analysis serves as a helpful starting point to guide the direction of your competitive analysis research.

List competitors

Now it’s time to list your competitors. But what defines a relevant competitor in this situation? There are certain brands you compete with directly that will always be top of mind, but you should also consider including other relevant organizations like indirect competitors, leaders in adjacent markets, and new startups emerging onto the scene.

Types of competitors to include in a competitive analysis.

Image Source: The Gerson Companies

Consumers don’t define their decisions by comparing direct competitors only, so neither should you. Know every option your target customer may consider to fulfill their needs, and include them in your competitor list.

Gather as much data as possible

There is a lot of data available to you for your competitor analysis. So where do you start to collect it? The key here is to automate as much as you can to bring the data to you.

Here are some ways to eliminate much of manual work involved in gathering data:

  • Create Google alerts for important competitors and topics
  • Sign up to receive newsletters and other content from competitors
  • Make a list of important industry conferences and other events
  • Block out regularly scheduled time to read industry news and competitor websites

When you take measures to automate your data gathering, you can gather it at a higher volume and have it readily available to you at any time you decide to conduct a competitive analysis.

Analyze what’s important

You won’t be able to analyze every single piece of data for every competitor analysis. Once you’ve done a comprehensive data gathering, go back to the goals you set at the start. Prioritize the data and information most relevant to those goals.

For example, if the goal of your competitive analysis is to successfully launch a go-to-market strategy for a new product, you want to focus on competitor offerings that compete against that specific product (rather than comparing companies as a whole).

Report on your findings

Who are the stakeholders in your competitive analysis? Your list might include employees, executive leaders, investors, board members — it depends on your company and your situation. The important thing is to put your findings into a formal presentation and present them.

You should always do this, even if no one asks for it. Here’s why:

First, it helps you organize your findings and pull out the most important insights. This informs your action plan and strategy going forward. Second, everyone in your organization can benefit from understanding your competitive position. Sharing your findings gets everyone on the same page. Third, it serves as a launching point for discussion and can motivate action at every level.

Your presentation doesn’t have to be a daunting project. Create a well-developed slide deck that highlights the most important information, uses visuals to make data points digestible, and points people toward additional resources if they want to dive deeper into your findings.

Create a long-term plan

Finally, figure out how you’ll build the competitive analysis process into your ongoing business strategy. Remember, your competitors are already doing it, and you should too if you want to be equally informed.

Some simple steps to take: prioritize automated data collection, decide on a regular frequency for conducting competitive analyses, and set hard deadlines for reporting results.

Over to You

As you’ll quickly discover during the competitive analysis process, content is one of the biggest establishers of brand presence and authority in every industry. But it also takes a lot of time — time you might not have if you’re running a business.

The team of writers and SEO experts at Marketing Insider Group can deliver you optimized, ready-to-publish content every single week for one year (or more).

Learn more about our SEO Blog Writing Service or set up a quick consultation with me to get started.

The post The Ultimate Guide to Competitive Analysis appeared first on Marketing Insider Group.

Did you miss our previous article…
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Competitive analysis is a serious challenge for most marketers. It’s complicated, multi-faceted, and time-consuming. You need the right workflow and the right resources to perform a meaningful analysis. It’s also unavoidable: without competitor analysis, there’s no clear Unique Value Proposition, no understanding of what your brand’s advantages and disadvantages are, no justified digital marketing strategy. 

Measuring your market share is an important part of competitive analysis. Market share, in turn, is determined by a number of metrics, one of which is share of voice. Share of voice shows how much people talk about your brand in comparison to your competitors’ brands.

The easiest way for a brand to measure SOV is by turning to social media.
Social media is where people talk about everything. Open a list of subreddits if you doubt that. No matter what your product is, you can find enough people who’ve talked about it online to make a reliable comparison. 

How do you measure share of voice?

The most popular tools for measuring share of voice on social media are social listening tools. Social listening tools do much more than just measuring share of voice: they monitor mentions of any keyword (usually of your brand and your competitors’ brands) and perform analysis of the found data. The analysis can be of brand awareness, brand reputation (sentiment analysis), most popular niche trends, the distribution of brand awareness by location, language, and social media sources. And even that’s not all a social listening tool can do. So, share of voice is just one of the metrics. However, it’s worth pointing out that there are no tools that measure share of voice alone. It’s a rather complicated metric that requires complicated programming. 

It might be also helpful to know that the share of voice metrics doesn’t have to be about comparing your brand to your competitors’ brands. It can be also used to compare your products to each other. You might do it to find out which product gets more traction online and where it gets its traction from. Is it possible that MAC lipsticks are talked about on Twitter while MAC blushes are frequently featured on Instagram? Time to look into that and draw marketing conclusions. 

So this is the list of five social media listening tools that measure share of voice. Pay attention and get ready for a thorough competitive analysis. 

1. Awario

Awario share of voice analytics

Best for: Small to mid-sized businesses. 

Awario is a social listening tool often used for competitor research. It gathers data about your brand and the brands of your competitors on social media networks, news sites, blogs, forums, and the web. You can choose which of these to include in the data and consequently choose where to measure share of voice. For example, you could measure your brand’s share of voice on news sites and blogs if your goal is to assess your PR efforts. Or you might be interested in a particular social media network you’re promoting your business on – for example, Instagram, which is often the case. 

Awario collects data in real-time, which means you can not only assess your share of voice once but observe how it changes over time and how your actions and the actions of your competitors affect it. 

Pricing: $29/mo for the Starter plan, $89/mo for Pro, and $299/mo for Enterprise. Saves you 2 months with a yearly plan. Offers a free 7-day trial.

2. Brandwatch

Brandwatch share of voice circle graph

Best for: Enterprises and agencies.

Brandwatch is one of the most sophisticated social media monitoring tools on the market. It’s far from budget-friendly, and it’s a sure overkill if share of voice is the only marketing metric you’re planning to look at. However, we know that that’s not usually the case – most marketers require tons of metrics, and that’s where Brandwatch can definitely help. 

The tool doesn’t stop at monitoring popular social media networks, news, blogs, forums, and the web. It also covers niche and foreign social media networks, and if you lack a source, you can add it manually for Brandwatch to monitor. 

Brandwatch is the ultimate enterprise-level tool for advanced competitor research. It shows the share of voice and breaks down this metric to show you how your brand compares in terms of reputation, demographics, and other metrics. It lets you discover in detail where you fall behind and where you win.

Pricing: Available upon request

3. Talkwalker

Talkwalker market impact graphs

Best for: Enterprises and agencies.

Talkwalker is another superb social media listening and analytics tool for businesses with a substantial budget. It monitors most social media networks, blogs, news, and the web. It analyzes mentions to show you your brand’s share of voice, as well as the volume of mentions by competitors, and net sentiment of each brand. You can slice and dice the data based on specific topics, channels, markets, and languages. You also get automated reports with all the metrics – Talkwalker works hard to save your time when it comes to ongoing competitor analysis.

Pricing: starts at €6000 per year. Other pricing options are available upon request. 

4. SproutSocial

Sprout social pie chart

Best for: mid-sized and large businesses.

Sprout Social is an all-in-one social media management tool. Measuring SOV via social listening is just one of its many features. With Sprout Social, you can measure both your share of voice on social media (including blogs, forums, and news sites) and your PPC share of voice. This lets you assess where your brand stands in comparison to your competitors both in terms of organic brand awareness and social advertising. In addition, the tool’s competitor comparison allows you to identify industry gaps. 

Pricing:  $99/mo for the Standard plan, $149/mo for Professional, and $249/mo for Advanced. Offers a free 30-day trial.

5. Social Searcher + Google Sheet

Best for: Solopreneurs.

This is a free option for anyone on a very tight budget. Both Social Searcher and Google Sheet are free tools, and when combined, they can provide you with a solid idea of your share of voice. However, this will take some manual work.  

Step 1. 

First, open Social Searcher. The tool searches for mentions of any keywords in real-time. Enter the name of your brand in the search bar, wait for the tool to gather mentions, and then look at the top of the page. You’ll see the total number of your mentions. In a new tab, open Social Searcher and search for mentions of your competitor. Repeat that for as many competitors as you like. Your search results can’t be saved, hence new tabs are a must. 

If you want more information, look at the tool’s analytics. The additional metrics are “Users” and “Sentiment”. In the first section, users are sorted by the popularity of their posts, and by the number of posts. “Sentiment” measures the tone of mentions, just like in other social listening tools.

Step 2. 

Take the number of mentions for your brand and every competitor brand and sum them up to get the total. Then, divide the number of your brand mentions by the total number of mentions. Finally, turn the fraction into a percentage. 

You can use this Excel spreadsheet for quick and easy calculation of share of voice. All you have to do is insert your numbers instead of the numbers in the table and see how the percentages and the graph change.

Pricing: Free

Final Thoughts

Calculating your share of voice, knowing how much attention you get from the social media audience, benchmarking your success against the success of your competitors – all these are important steps in understanding where your brand is and how you can move forward. Having the right tools by your side is vital in this process. Hopefully, you’ll find the tool you need on this list.

 

The post 5 Best Tools to Measure Share of Voice on Social Media appeared first on Convince & Convert.

Did you miss our previous article…
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